Have questions about your order or want to start designing? Our team is here to help make your wedding pet-friendly dreams come true.
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Check our FAQ below
Most questions are already answered in our FAQ section.
Our minimum order quantity is 50 pieces.
Because every order is individually customized and handcrafted, smaller quantities would significantly increase the production cost per item.
After payment is confirmed, orders are scheduled for production based on current capacity.
Typical timelines:
Need your order sooner?
Rush production options may be available for an additional fee. Please contact us for current rush timelines and availability.
We currently offer 32 color options through our customization experience, including:
Looking for something even more unique?
We also support advanced custom requests such as:
Simply share your ideas with us — we'd love to help create something memorable.
Yes — safety is one of our highest priorities.
Our products are made using pet-safe, non-toxic materials designed for everyday play, chewing, and interaction. We carefully select materials that are safe for dogs and free from harmful substances.
Materials:
If you experience any issues during checkout or payment, please contact us anytime and our team will be happy to assist you as quickly as possible.
Yes — orders may be canceled and fully refunded before production begins.
Because every item is custom-made specifically for your celebration, we're unable to offer refunds once production has started or the order has been completed.
If you need assistance with changes or cancellations, please contact us as soon as possible.
Can't find what you're looking for? Email our support team